Welcome to KitchenCraft Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website kitchensetups.com and all purchases made through our store. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Website Access

You may use our website to browse our collection of premium kitchen and dining furniture including bar carts, counter height sets, dining chairs, and complete dining sets for personal, non-commercial purposes.

1.2 Intellectual Property

All content on our website, including images, text, logos, and product designs, are the property of KitchenCraft Store or our suppliers and are protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm our business or reputation.

2. Product Information

2.1 Product Descriptions

We strive to accurately describe our premium kitchen and dining furniture. However, slight variations in color, grain, or finish may occur due to monitor settings and natural material characteristics.

2.2 Custom Items

Counter height sets and kitchen & dining room sets that are specially ordered or assembled are considered custom products and cannot be returned unless defective.

User Responsibility: Please review product details carefully before purchasing. Contact us at [email protected] if you have any questions about a product’s specifications.

3. Ordering and Payment

3.1 Order Process

All orders are subject to availability. We process orders within 1-2 business days of receipt. You will receive an order confirmation email with details of your purchase.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order.

3.3 Pricing

All prices are in USD. While we make every effort to ensure accurate pricing, errors may occur. We reserve the right to cancel orders resulting from pricing errors.

User Responsibility: You must provide accurate payment information and have sufficient funds to complete your purchase. You are responsible for any customs fees or import taxes for international orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: via EMS for orders over $50, delivered in 15-25 business days after shipment

4.2 Delivery Areas

We ship globally except to some Asian countries and remote regions. Delivery times are estimates and not guaranteed.

4.3 Receiving Your Order

Please inspect all items immediately upon delivery. Report any damage within 48 hours to qualify for replacement.

User Responsibility: You must provide a complete and accurate shipping address. We are not responsible for delays caused by incorrect addresses or recipient unavailability.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are unused, in original packaging with all tags attached. Custom items (counter height sets and kitchen & dining room sets) cannot be returned unless defective.

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your order number and return request
  2. Wait for return authorization and instructions
  3. Ship items back following our packaging guidelines

5.3 Refunds

Refunds are processed within 5 business days of receiving returned items. Original shipping fees are non-refundable.

User Responsibility: You are responsible for return shipping costs unless the item is defective. We recommend using trackable shipping methods.

6. Limitations of Liability

KitchenCraft Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products beyond the purchase price of the item. Our total liability for any claim shall not exceed the amount you paid for the product in question.

We are not responsible for:

  • Delays caused by shipping carriers or customs processing
  • Damage resulting from improper assembly or use of our products
  • Any third-party websites linked from our site

7. General Provisions

7.1 Policy Changes

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date.

7.2 Governing Law

These Terms shall be governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

7.3 Contact Information

For any questions about these Terms, please contact us at:

KitchenCraft Store
4694 Lyndon Street
New Castle, US 19720
Email: [email protected]